If you have any questions related to your investment decision or the suitability or appropriateness for you of the products or services described in this website, please contact one of our sales team members below.

For more information in relation to the Vanguard European MiFID Template (EMT) and supporting documents click here.

Leadership team


Sales and Service Leadership


Gavin Lewis

Gavin Lewis

Gavin Lewis is Head of UK Institutional Distribution. He joined Vanguard in 2016 and is responsible for the growth of Vanguard UK's Institutional and Wholesale business encompassing European Consultant Relations, Defined Benefit, Defined Contribution, Not for Profit, Insurance and Financial Institution market segments.

Gavin has also held the positions of Head of European Consultant Relations and Head of UK Retirement.  Before joining Vanguard, Gavin held the position of executive director at UBS Asset Management, where he led business development for the UK institutional market. Prior to this he held positions at Russell Investments and Fund Building Ltd where he developed business for a range of traditional and alternative asset classes in the UK and Europe.

Gavin is a member of the asset management industry Diversity Project Steering Committee, he co-leads leads the initiative's ethnicity work stream and is a co-founder and member of the Vanguard Europe Diversity and Inclusion council.

Gavin holds a BA in history and politics from the University of London and holds the CISI Certificate of Investment Management.

Email: gavin.lewis@vanguard.co.uk


Lisa Harlow

Lisa Harlow

Lisa Harlow is Head of Distributor & Client Services, Europe. Lisa joined Vanguard in 2010 and leads a team responsible for all aspects of change management and servicing for distributors and institutional clients across Europe and the UK. Lisa has over twenty years financial services experience including twelve years with Fidelity International where she worked in a number of institutional and distribution roles including Head of Client Services India (Delhi) for the FundsNetwork platform.

Lisa is a Trustee and Governor of Moor House School and College, a non-maintained specialist school supporting children and young people with speech and language difficulties (Developmental Language Disorder (DLD)) and supports Vanguard and industry initiatives focused on developing women in leadership roles.

Lisa holds a BA Hons in Humanities and Social Studies from Manchester Metropolitan University and the IMC.

Email: lisa.harlow@vanguard.co.uk



Insurance Companies and DC pension providers


David Plumstead

David Plumstead

David Plumstead is responsible for developing relationships with UK based Insurance Companies and their asset management divisions. David joined Vanguard in London in July 2009 as Business Development Manager, with responsibility for managing relationships across UK platforms and Institutional clients. He has over 25 years industry experience and previously worked for both Clerical Medical and Standard Life for 22 years where he held a number of sales management positions, including that of National Account Manager, Area Manager London City and National Development Manager (Investments). David was also part of Standard Life's UK Distribution Board.

Email: david.plumstead@vanguard.co.uk



Financial Institutions


James Collyer

James Collyer

James Collyer is Head of UK Financial Institutions, responsible for business development and relationship management. Before joining Vanguard in 2017, James held a variety of positions over 12 years at UBS, working in new business development, client relationship management, equity strategy and equity portfolio management.

James is a CFA charter holder, has completed the Investment Management Certificate and has an Executive MBA degree from the University of Cambridge.

Email: james.collyer@vanguard.co.uk



Contact details

25 Walbrook,
London,
EC4N 8AF

Main reception:
+44 203 753 5600

Sales enquiries:
+44 203 753 5200

OPERATIONAL ENQUIRIES

For general queries on your existing investments in our funds such as valuation, dealing and account set up requests, please contact the Fund's transfer agents:

Ireland domiciled funds:
+353 1 2417144

UK domiciled funds:
0800 408 2065

GENERAL ENQUIRIES

For all other Institutional queries, please:

Call: +44 203 753 4305
Or UK Freephone: 0800 032 3731

Email: uk_client_services@vanguard.co.uk

Our Client Services team is available Monday to Friday from 09.00 - 17.00.