If you have any questions related to your investment decision or the suitability or appropriateness for you of the products or services described in this website, please contact one of our sales team members below.

For more information in relation to the Vanguard European MiFID Template (EMT) and supporting documents click here.

Leadership team


Sales and Service


Gavin Lewis

Gavin Lewis

Gavin Lewis is Head of UK Institutional Business. He joined Vanguard in 2016 and is responsible for the growth of Vanguard’s UK retirement business, encompassing both defined benefit and defined contribution market segments.

Before joining Vanguard, Gavin held the position of executive director at UBS Asset Management, where he led business development for the UK institutional market. Prior to this he held positions at Russell Investments and Fund Building Ltd where he developed business for a range of traditional and alternative asset classes in the UK and Europe.

Gavin holds a BA in history and politics from the University of London and holds the CISI Certificate of Investment Management.

Email: gavin.lewis@vanguard.co.uk


Lisa Harlow

Lisa Harlow

Lisa Harlow is Head of Relationship Management & Client Service, Europe. Lisa joined Vanguard in 2010 and leads a team of 20 responsible for all aspects of servicing for European distributors and institutional clients. Lisa has over twenty  years financial services experience including twelve years with Fidelity International where she worked in a number of roles including two years as Head of Client Services India (Delhi) for the FundsNetwork platform.

Email: lisa.harlow@vanguard.co.uk



Insurance Companies and DC pension providers


David Plumstead

David Plumstead

David Plumstead is responsible for developing relationships with UK based Insurance Companies and their asset management divisions. David joined Vanguard in London in July 2009 as Business Development Manager, with responsibility for managing relationships across UK platforms and Institutional clients. He has over 25 years industry experience and previously worked for both Clerical Medical and Standard Life for 22 years where he held a number of sales management positions, including that of National Account Manager, Area Manager London City and National Development Manager (Investments). David was also part of Standard Life’s UK Distribution Board.

Email: david.plumstead@vanguard.co.uk



Financial Institutions


James Collyer

James Collyer

James Collyer joined Vanguard in 2017 as Head of Consultant Relations, Europe. He is responsible for managing and growing relationships with the investment consultant community across Europe.

Before joining Vanguard, James held a variety of positions over 12 years at UBS, working in new business development, client relationship management, equity strategy and portfolio management.

James is a CFA charter holder, has the Investment Management Certificate and is studying for his Executive MBA at the University of Cambridge.

Email: james.collyer@vanguard.co.uk



Contact details

25 Walbrook,
London,
EC4N 8AF

Main reception:
+44 203 753 5600

Sales enquiries:
+44 203 753 5200

OPERATIONAL ENQUIRIES

For general queries on your existing investments in our funds such as valuation, dealing and account set up requests, please contact the Fund's transfer agents:

Ireland domiciled funds:
+353 1 2417144

UK domiciled funds:
0800 408 2065

GENERAL ENQUIRIES

For all other Institutional queries, please:

Call: +44 203 753 4305
Or UK Freephone: 0800 032 3731

Email: uk_client_services@vanguard.co.uk

Our Client Services team is available Monday to Friday from 09.00 - 17.00.